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Effective Date: 13 December 2025
Website: https://www.psdnow.com/
At PSDNow, we strive to ensure customer satisfaction with our digital products. Please read this Refund Policy carefully before making any purchase.
1. Digital Products
PSDNow primarily offers digital products (such as PSD files, templates, or downloadable design resources). Due to the nature of digital content, all sales are generally final once the product has been downloaded or accessed.
2. Eligibility for Refunds
Refunds may be considered only under the following circumstances:
- The product file is corrupted or not downloadable, and our support team is unable to provide a working replacement.
- You were charged more than once for the same product due to a technical error.
- You purchased the product accidentally and have not downloaded or accessed the file.
Refund requests that do not meet the above conditions will not be approved.
3. Non-Refundable Cases
Refunds will not be provided in the following situations:
- You no longer need the product or changed your mind after download
- You do not have the required software to use the product
- You claim dissatisfaction without a valid technical reason
- The request is made after the refund request period
4. Refund Request Period
All refund requests must be submitted within 7 days of the purchase date. Requests made after this period will not be considered.
5. How to Request a Refund
To request a refund, please contact us with the following details:
- Order ID or payment reference
- Product name
- Reason for requesting a refund
Refund requests should be sent via our official contact method listed on the website.
6. Processing Refunds
If your refund is approved, it will be processed within 7–10 business days. The refunded amount will be credited back to the original payment method used during purchase.
7. Policy Changes
PSDNow reserves the right to modify or update this Refund Policy at any time. Changes will be effective immediately upon posting on this page.
8. Contact Us
If you have any questions about this Refund Policy, please contact us through the information provided on https://www.psdnow.com/.